ABOUT OURELA
A simpler way to stay in Madeira.
Ourela brings together different properties in Madeira, all managed with the same attention to information, consistency, comfort and care.
From booking to check-out, we strive to make every step simple, with clear instructions for arrival and a local team available when needed.
Local knowledge
A team based in Madeira and practical information to help you get to know the island better.
Simple arrivals
Self check-in with clear instructions, allowing for flexible, autonomous, and private arrival without waiting.
Consistent care
Each accommodation is prepared and managed according to the same Ourela approach to presentation, comfort and guest support.
DISTRIBUTION AND PRICES
We manage the property's presence on booking channels, availability, and pricing strategy according to the characteristics of each property.
RESERVATIONS AND GUESTS
We manage reservations and communication with guests before, during, and after each stay.
PROPERTY OPERATIONS
We coordinate the day-to-day operation of the property, from check-in and check-out to cleaning, laundry and preparation.
CONTENT AND FOLLOW-UP
We take care of the accommodation presentation, photography, content, translations, administrative processes, and information for the owner.
PARTNERS AND ENTITIES
We work with partners and entities that support our activity and the operation of our stays in Madeira.
